Business Services for Franchise organizations

As a hosted services and connectivity provider was can offer a range of services to help Franchisees (and generate additional revenue for the Franchiser). These services include:

Managed Broadband and 3G data services
Hosted VoIP telephony
Remote access and conferencing products

There are three areas we can help you save money and develop additional business:

Web conferencing and seminars

Meetings, Training and Conferencing

Firstly, is addressing the challenge and costs of meeting people – both meeting your Franchisees, but also them getting then in front of as many prospects as possible. Web conferencing is a very cost effective method of getting your message across to an audience, from 1 to 100. Web conferencing doesn’t replace the face to face meeting, but it’s a lot more effective than an email or brochure and it can really help to create a stronger team spirit. Web conferencing can also be a great training tool as well, with the ability to save the meeting session this then becomes a ready made training course.

Business Development and Prospecting

Also if you have a service where the revenue per customer isn’t huge that means you have to be very effective with your time. So as an additional step in a cold call to a prospect it could well be easier to interest prospects with an instant 5 minute web seminar to your services as a precursor to a meeting to close the deal, than just a telephone call - thereby making the prospecting process much more effective.

Our solution is not a hosted service, but it’s actually a network appliance, you purchase the unit and it sits in your offices or hosting centre. There are no ongoing costs. The entry level product supports up 10 users in two meetings, the TurboMeeting-800 supports up to a total of 100 users in up to 25 separate meetings. Your franchisees can be added as users and host their own prospect meetings on your system. Meetings can be ad hoc or scheduled.

Remote Desktop and PC Support

As well as a web conferencing system the TurboMeeting product also gives you remote desktop sharing for IT support or remote access. I’m sure your technical support team has to talk your franchisees through application setup or training – wouldn't’t it be much faster for them to be able to remotely connect to the partner’s system. The TurboMeeting products provide the same level of access as hosted services such as GoTO Assist and Logmein – without the subscription fees.

Hosted Voice over IP services - Never miss another customer call, and save money

The second area we can help is with access to hosted VoIP services. We can provide very cost effective telephony solutions for both your web site and your Franchisees. For example:

Centralised Interactive voice service - we could provide you with a general enquiry line, the prospect could be asked to enter their area code e.g. 01256 and we could automatically route them to the local representative covering that area or region, with full voicemail, voicemail to email, follow me to fixed or mobile lines etc.
Click to call - instead of just the Business’ phone number on your website we could provide you with a click to talk capability. The prospect inputs the number to contact them on and we connect them through to the Business – making it more likely that the prospect gets in touch with the business, improving conversion rates and therefore more happy customers. It would probably be simple to track the ‘click to call’ stats as well giving you even more justification for your service.

Broadband and 3G data services

Finally as an ISP, I’m sure we could put together an attractive managed broadband and VoIP package for your franchisees to not only save them money, generate you additional revenue but also give them a professional approach to call handing, you could even create a branded Message for the answering service.